Frequently Asked Questions
Everything you need to know about the AquaOn AQ100, from installation and filtration to safety, maintenance, and everyday use.
The AquaOn AQ100 is a countertop smart water dispenser that delivers purified hot, cold, and room-temperature water on demand. It combines advanced RO + UV purification with instant heating and cooling technology in a sleek design, making it a modern replacement for kettles, water coolers, and bottled water. Learn more.
No. There's no plumbing or installation needed — you just plug it in, fill the feed tank, and enjoy instant hot, cold, or room-temperature purified water. This plug-and-play design means you can set it up yourself in minutes, with no tools or professional technician required. Read more.
The AQ100 uses a 6-stage filtration system with RO + UV purification to remove contaminants and deliver safe, clean drinking water. This advanced RO + UV filtration produces premium-quality water that's safer and cleaner than bottled water. AquaOn and this article.
It dispenses water from 10°C to 95°C, perfect for chilled drinks, tea, coffee, or baby formula. Hot water is ready in about 3 seconds, so there's no waiting and no need for a separate kettle. Learn more.
The AQ100 has a 5.5 L tank capacity, giving you plenty of purified water on hand for a household or office without frequent refilling. AquaOn.
Yes. The AQ100 includes a child safety lock to prevent accidental hot water dispensing, making it a safe choice for families with young children. AquaOn.
AquaOn filters last up to 24 months — far longer than short-lived pitcher filters — which means fewer replacements and less waste. The AQ100 also conveniently alerts you when it's time for a filter change. Read more.
Yes. The AQ100 is designed for modern homes and offices and fits seamlessly into any kitchen or office space with a sleek, modern look. It can replace traditional water coolers that rely on bulky plastic jugs, making it a practical choice for workplaces. AquaOn.
Yes. Its smart technology saves power while delivering hot and cold water on demand. By replacing both a kettle and a bottled water service, it can also reduce overall household energy and delivery costs. AquaOn.
For most users, yes. The AQ100's advanced filtration delivers water that's safer and cleaner than bottled water, so you can refill reusable bottles confidently knowing your water is fresh, pure, and free from contaminants. It also helps cut down on single-use plastic waste. Read more.
Yes. By giving you instant purified water, the AQ100 removes the need for bottled water and bulky plastic jugs, and its long-lasting filters mean less solid waste and fewer replacements. AquaOn article.
Yes. AquaOn is backed by reliable service and hassle-free replacement for peace of mind. You can reach the support team directly at support@aquaon.ca for help with your dispenser. AquaOn.
AquaOn serves customers across Canada, including major cities like Toronto, Vancouver, and surrounding areas. You can order the AQ100 directly through the AquaOn website.
